Privacy Policy for norvalexiq Website
Your privacy is important. Learn how we collect and use your information responsibly.
Introduction to Privacy Practices
We value your privacy and strive to provide a secure online experience on our norvalexiq. This policy explains how we manage, use, and protect your personal information whenever you interact with our digital marketing, branding, and e-commerce resources.
By accessing our website, you agree to the collection and use of data as described here. We comply with Australian laws and international privacy standards to ensure your information is handled respectfully and securely at all times.
How We Collect Information
We collect information you provide directly and data gathered automatically to enhance your experience and improve our services.
Directly Provided Information
- • Contact details you enter when reaching out to us
- • Account details you create to access features
- • Feedback shared via surveys or support requests
- • Marketing preferences submitted through forms
- • Other correspondence with our team members
Automatically Collected Data
- • Browsing activity and site usage information
- • Device type, browser, and settings identification
- • IP address and general geolocation data
- • Cookies and tracking technologies usage
- • Analytics on site visit duration and behaviour
How We Use Your Information
We use data to deliver services, communicate with you, and improve our platform’s security and functionality.
- • Personalise marketing and website content
- • Respond to your requests efficiently
- • Enhance and secure digital interactions
- • Conduct analytics and aggregate statistics
- • Meet regulatory and legal obligations
- • Deliver targeted updates and offers
- • Maintain accurate user records and preferences
Our Commitment: We are committed to safeguarding your personal information and maintaining clear data practices that foster transparency, security, and trust.
Sharing and Disclosure of Data
We only share your information under necessary and lawful circumstances, never for unauthorised purposes.
Service Providers
Third-party partners may process data solely to support our website operations, always under strict confidentiality terms.
Legal Obligations
We may disclose your data if required by applicable Australian law or legal processes.
Anonymous Analytics
Aggregated, non-identifiable information may be used for research and reporting.
Your Privacy Rights
You have the right to access, amend, delete, and control your personal information in line with privacy regulations.
- • Access your stored personal information anytime
- • Request corrections to inaccurate details
- • Request erasure of your data if eligible
- • Obtain your information in a usable format
- • Object to certain kinds of data processing
- • Restrict data handling in certain cases
To exercise your rights or ask about privacy practices, please contact our support team at the details listed below.
Data Security Measures
We use technical and organisational safeguards to protect your information from unauthorised access, alteration, or loss.
Technical Security Steps
- • Encrypted connections for data transfer
- • Regular security assessments and audits
- • Up-to-date firewall and malware controls
- • Backup systems to prevent data loss
Organisational Processes
- • Staff training on privacy standards
- • Restricted internal access to data
- • Protocols for incident response
- • Review of vendor and partner practices
How Long We Keep Data
We retain personal data only as long as necessary to provide services or comply with laws and regulations.
- • User account information and history
- • Preferences and website activity logs
- • Support requests and correspondence
- • Purchase and transaction records
- • Newsletter and opt-in communication details
Data is securely deleted or anonymised after retention periods end.
International Data Transfers
Some service providers may store or process data overseas. We ensure suitable protections for such data transfers.
- • Standard contractual data protection clauses
- • Due diligence for international vendors
- • Ongoing compliance with privacy laws
- • Regular review of global data storage
Our Use of Cookies
Cookies enable site functionality, analytics, and personalised experiences on norvalexiq. Settings can be managed in your browser.
Main Types of Cookies Used
- • Support core features like security and login
- • Measure and improve site performance
- • Customise your browsing experience
- • Enable enhanced features and services
Adjust cookie choices in your browser to control data collection.
Changes to This Policy
We may update this privacy policy to reflect new features or requirements. Please review regularly for the latest version.
- • Visible notice on the website
- • Email updates to account holders
- • Direct communication where necessary
- • Change log available upon request
Substantial updates are highlighted for your awareness.
Questions or Contacting Us
For privacy questions, contact us using the information provided below.
norvalexiq
1 Bligh Street, Level 26, Sydney, NSW 2000 Australia
Phone: +61-8-0002-6098
Email: content@norvalexiq.com
Policy last updated October 11, 2025
Effective from October 11, 2025